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Sensitive Skin Facials: What to Expect and How to Prepare

10 September 2026 · Chevonne Stewart

Sensitive Skin Facials: What to Expect and How to Prepare

Yes, you can have a facial if you have sensitive skin. It just needs to be gentle and calming, not aggressive. In this guide, I'll explain which approaches tend to suit reactive skin, what to avoid, and how to prepare for your appointment.

What Is a Sensitive Skin Facial?

A sensitive skin facial is built around one priority: keeping your skin comfortable. That usually means:

  • hydrating, soothing products with ingredients like glycerine and ceramides
  • gentle exfoliation only if your skin is suited to it, such as a mild enzyme
  • calming masks with ingredients like aloe, chamomile or oat
  • fragrance-free products, since fragrance is a common trigger for reactive skin
  • an LED light facial, which many people with sensitive skin find relaxing

What to Avoid

Some treatments are too much for reactive skin:

  • Extractions: pressing on irritated skin can leave it red and sore.
  • Abrasive scrubs and strong physical exfoliation: these can leave sensitive skin raw.
  • Strong acid peels: high-strength acids can irritate sensitive skin.
  • Heat and steam: these can leave flush-prone skin red for hours.
  • Vigorous massage: friction can irritate reactive skin.

How to Prepare

  • Tell me what you use: bring your skincare products, or a list, plus any medicines you take.
  • Pause strong actives: your clinician may ask you to stop retinol, strong acids or prescription skin products for a few days beforehand. If a doctor has prescribed you a skin product, check with them before stopping it.
  • Mention recent treatments: such as waxing, injectables or laser treatments.
  • Ask about patch testing: especially if you're trying a new product or have reacted to products before.

Tip: keep a note on your phone of every product, treatment and medicine from the past month. It takes thirty seconds to show a new clinician and can help avoid reactions.

What Happens on the Day

Expect a consultation first, then a gentle cleanse, a soothing serum or mask, possibly LED or a cooling mask, and finally moisturiser and SPF. I'll adjust each step to suit how your skin looks and feels on the day, for example using a cool compress instead of steam.

Tell me straight away if you notice:

  • stinging or burning that doesn't settle within a minute
  • strong heat or flushing
  • any swelling

I'll stop, remove the product and switch to something calming.

After Your Facial

Your skin may look a little pink for a short while. Follow your aftercare advice and keep your routine simple for a day or two.

Some reactions can show up a day or more later. If you notice persistent redness, a spreading rash or blistering, contact me, and see your GP if needed.

Why Seeing the Same Clinician Helps

Sensitive skin does better with consistent care. Seeing the same clinician means your triggers and preferences are already known, so your plan can build over time instead of starting again at every visit.

If you have a diagnosed skin condition such as rosacea or eczema, please keep seeing your GP or dermatologist. Cosmetic facials don't treat skin conditions.

You can see our facial options on the pricing page. If you'd like a gentle, personalised facial, book a consultation online.

This article is general information only and isn't personal medical advice. Individual responses vary, and we don't promise a particular result.

Ready when you are

Not sure what your skin needs? Start with a consultation.

Chevonne will assess your skin, explain your options in plain language, and only recommend what suits your skin and budget.

Book online